China Sales Co founder Robbie Burns stated: "It is very interesting how China's highly competitive and willing social media cauldron is now producing advanced platforms and technologies to the market that are in many ways years ahead of Silicon Valley. Mobile wallet transactions are now an everyday experience for mainland Chinese whereas they are very much green fields in the USA. Also, clearly global We Chat user uptake is not slowing down.
"We Chat has become the holy grail of CRM in China" If you can convince your customer to join your We Chat group, it is them literally handing their private cell phone number and can be leveraged for highly targeted and useful platform for marketing and CRM. We Chat has simply become the dominant peer to peer Social Media platform of choice, plus TenCent has plans to expand into wearable technology and services globally."
Very popular. Almost 1/5 people on earth now have We Chat installed on their mobile phone. Thanks to it's the ability to handle multiple languages (currently 15) We Chat is also fast gaining popularity outside of China.
As of late 2020 it now has 900+ million users and growing. A handy function is that it can translate written posts/messages (albeit the Chinese-English "still needs some work). We Chat is also fast gaining popularity inside and outside of China. An unverified estimate is that We Chat now has 200 million users outside of China and it has big plans for further global growth. Growth in global WeChat accounts 2014
What is We Xin or We Chat?
Owned by TenCent, We Chat has become the most popular mobile Social Media platform in China. It started as an internet-based communication and social media platform (similar to Twitter) and today now has added online transactions and many further functionalities. Because the platform is so popular today having an offical We Chat account it has become a "must-have" for any brand wanting to engage and sell to Chinese consumers.
A key creator of We Chat Mr. Allen Zheng (Zhang Xiaolong) has been quoted in 2012 as saying; "not only can We Chat connect people but also internet-connected machines. Every We Chat machine will have a QR code as its (unique) ID and be controlled via We Chat."
This may sound far-fetched dream but already in mid- 2014 Wechat began to offer mobile wallet and P2P transaction functionalities enabling purchases from consumer's mobile phones and "hong-bao" or financial transactions via Tenpay system. Wei Xin already has 900+million users in mainland China. Robert Burns of China Sales Co in 2014 said "it's not hard to foresee how the combination of via blue tooth integrated white-goods and home-wifi enabled zones will enable brands to utilise the We Chat platform to integrate their engagements throughout persons daily life. Rather than waste time and resources trying to develop their own back-end Tencent is offering its own as "open-source with a catch."
What types of accounts does We Chat offer?
Personal accounts: Users can talk on phone, SMS, share moments/links/pictures on your personal blog with groups/friends or public.
Subscription accounts: Businesses can create blogs and e-stores. 1 x Daily allowance for "push" or "promotion" messages sent to public or targeted consumers.
Serviced accounts: Businesses can create blogs and e-stores. 1 x Weekly/or/Monthly allowance for "push" or "promotion" (publishing) messages sent to public or targeted consumers.
What is the difference between We Xin and We Chat accounts?"
We Chat has a few types of accounts according to your location (inside or outside of mainland China), verification level and upgrades. It is important to note that WeXin (China user) accounts can-not subscribe to foreign We Chat accounts. This means that foreign-registered accounts can-not be subscribed to by users inside mainland China.
Robert Burns founder and Sales Director says: "The easiest way to describe it is
"We Xin is the platform for "inside China," and We Chat is the platform "OA We Chat" overseas account for "outside of China." The key difference is WHERE (to whom) the actual account is registered, and WHO (the audience) are that you want to target, that is who are able to view and subscribe to the account. Keep in mind that We Xin users cannot subscribe to OA We Chat accounts which makes marketing from overseas to mainland Chinese difficult. This is why we advise all those wanting to market and sell to mainland Chinese then the only choice is a We Xin (verified China) Serviced or Subscriber account."
We Xin platforms
China We Xin user account: a personal account that can be downloaded onto Chinese cell phones.
China We Xin Service account: a business account that can be applied for by Chinese registered business and/or nominee.
China We Xin Subscription account: a business news publishing account that can be applied for by Chinese registered business and nominee.
We Chat platforms
We Chat OA user account: a personal account that can be downloaded onto non-Chinese cell phones.
We Chat OA Service account: a business account that can be applied for by non-Chinese registered business and nominee.
We Chat OA Subscription account: a business news publishing account that can be applied for by non-Chinese registered business and nominee.
How to manage a We Xin &We Chat account?"
China Sales Co. provides China Social media management services.
Pricing is dependent on client requirements and activity with KPIs based on the level of monitoring and scheduled postings, additional system tools including Parllay system, advertising campaigns, APP development, viral campaign KOL key opinion leaders, or other related supporting campaign and costs.
What is the difference between Serviced and Subscriber accounts?"
For the majority of clients we will advise open a Serviced account. Think of a Subscriber account as more like a publishing platform, or magazine. It is able to post daily.Both are popular however there are key strategic differences in terms of marketing and sales. We Chat allows for custom APP development and a wide range of functionalities including e-commerce and CRM. Subscription accounts are not-limited in daily posts but are more viewed as a news feed" and can not be customized. A serviced account allows 1x weekly publishing, however, it has a lot more options for CRM tracking, e-commerce, and flexibility.
How to manage a campaign on We Xin or We Chat account?"
Managing Serviced accounts requires expertise. China Sales Co. provides China Social media management services. Ask us how we can represent your brand on We Chat today. Pricing is dependent on client requirements and activity with KPIs based on the level of monitoring and scheduled postings, additional system tools including Parllay system, advertising campaigns, APP development, viral campaign KOL key opinion leaders, or other related supporting campaign and costs.
How much does a We Chat account cost?
We Chat is free to use for personal use. Businesses must apply for official accounts if they wish to engage in e-commerce or marketing.
All you need is a 4G mobile device and download to get it.
Want to try the free (personal) version of We Chat? Click here to go directly to the official We Chat download page and try it for free. Scan the QR code on the page with your cell phone for the latest version. Business accounts require official applications and paperwork, design and CRM. China Sales Co. provides official verified accounts and custom We Chat e-stores.
Can We Chat can process financial transactions?
Yes. Businesses can create e-commerce stores and transactions using the We Chat payment "TenPay" platform. China Sales Co. assists businesses open accounts *it is necessary for a local China business and bank account. For example, We Chat shops can be created for events (ticketing) tourism destinations (coupons), and brands (products). Please note that due to China's fiscal regulatory controls that currently the TenPay system is not-allowed outside of mainland China or for cross-border transactions.
We Chat is handy for live-CRM-communications.
Live service clients of China Sales Co. utilize We Chat "like Skype" to enable live business translations between customers and our staff in Shanghai. All you need is wi-fi and a mobile phone and China Sales Co. is bridging the communication gaps between you and your customers to ensure you can satisfy all requirements .
*note: if your business does not have an account we will assist create your account contact China Sales Co. today. Due to regulations all mainland China (Serviced and Subscription) accounts terms conditions apply contact China Sales Co. to open your We Chat account today.
First published in 2014. All content is Copyright and reserved China Sales Co Ltd. updated 2016