Reporting

China Sales Co. values detailed tracking for all activity and services for clients.

China Sales Co. utilizes a custom in-house activity and tracking software system delivers reporting on all services including:

• Sales-training: staff require regular updated product and service training.
• In bound call notes: major points of communication request.
• Unique Inbound Customer ID tracking: CRM linked for customer and product requests.
• Sales track: SKU item/s ordered and paid
• Finance track: SKU sales
• Ship track: order shipment tracking
• Returns: item returned listed and record
• Quality Control: inspection and verification of returned goods
• Refunds and CRM: management between seller and buyer.
• Social Media activity: we can track all posts on nominated China Social Media platforms.
• SEO activity: China SEO activity monthly reporting
• SEM management: China digital advertising weekly or monthly reporting
• e-Shop management: 24/7 access to reporting (access for management clients only)